Returns & Exchanges

At Olivia Dean, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for items in their original, unused condition.

Return Process

• 1.
  Initiate Your Return

  Log into our online portal with your order number and email address to select the items you wish to return.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the packing slip is included.

• 3.
  Ship Your Item

  Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.